ICFF is organizing a special event titled “Breaking Barriers” on November 30th, 2023 at Cinema 2, TIFF Bell Lightbox.
We have provided accessibility information below. We encourage you to review this information in advance to plan your visit effectively.
If you need the information in a different format or require further assistance, please contact TIFF’s Call Centre at 416-599-2033 (open daily from 10 am to 7 pm).
You can also reach the ICFF staff at 416-929-3475 (Monday to Friday, 10:30 am to 5:45 pm) .
Accessible Seating
Accessible seating locations are available in all cinemas at TIFF Bell Lightbox, with access by elevator and escalator.
To book accessible seating, please call our Call Centre (Monday to Friday from 10:30am to 5:45pm) at 416-929-3475 . Seating is limited and cannot be guaranteed; it is available on a first-come, first-served basis.
Support Persons and Companion Seating
Accessible seating locations are available in all cinemas at TIFF Bell Lightbox, with access by elevator and escalator.
All support persons are welcome. Support persons will not be charged for a ticket but must have one. Accessible and companion seating must be booked over the phone. Our Call Centre is open Monday to Friday from 10:30am to 5:45pm, at 416-929-3475
Barrier-free Physical Access
Accessible seating locations are available in all cinemas at TIFF Bell Lightbox, with access by elevator and escalator.
There may be lineups at Box Office, Concessions, or as you enter our cinemas. If you are unable to wait in line, please speak to a TIFF Front of House staff member or ICFF Staff and Volunteers for assistance.
Barrier-free washrooms are also available on every level of our building.
Service and Support Animals
Guide dogs and service animals are welcome in all public spaces at TIFF Bell Lightbox, including the cinemas. Emotional support animals will be permitted on a discretionary basis. Front of House staff may request that you provide documentation from a regulated health professional confirming the animal is required as per the AODA’s Customer Service Standards. Please let Front of House staff know if your service animal needs water or any assistance.
